Shipping & Returns
Processing time takes up to 5 business days, standard shipping takes 3-5 days and 10-14 business days for custom wigs. Holidays don't count as business days. Fayvn Collection is currently ran by one person, so please be very patient with your orders and allow 4-10 business days on sale orders to be processed and shipped. All orders placed after 5pm EST will be processed the next business day.
All orders are shipped with USPS and will require SIGNATURE CONFIRMATION. It is the customer's responsibility to arrange for package pick-up, if necessary. No refunds will be issued for refused or abandoned packages.
PLEASE CHECK THE ADDRESS INFORMATION ON YOUR ORDER. MAKE SURE YOU HAVE INCLUDED ALL THE INFORMATION NEEDED TO DELIVER YOUR PACKAGE.
Business Hours Monday - Friday: 10am - 6pm